Field Service Dispatch2.4.11 - App Store

Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures.

The Reveal Field app lets you:

. Review your jobs for the day and receive notifications when your schedule changes.
. Capture important job notes, photos and signatures.
. Access everything you need for a job-including customer information and history, location and directions.
. Keep dispatchers updated on job statuses, including travel time and time on site.
. Continue using the app when there's no signal; information will sync when you're back online.

Download Reveal Field and simplify communication with your teams in the field now.

Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.

Version History Fixed a bug that was causing crashes for users on iOS10 through iOS13. 2.4.11 Feb 3 Rebranding. 2.4.10 11/19/2024 This version of the app includes bug fixes and performance improvements. 2.4.9 02/06/2024 This version of the app includes bug fixes and performance improvements. 2.4.8 01/08/2024 This version of the app includes bug fixes and performance improvements. 2.4.7 05/11/2023 Updated app icon. improvements and bug fixes. 2.4.6 08/23/2022 Fixed a bug that was causing crashes for users on iOS10 through iOS13. 2.4.4 02/24/2022 Bug fixes and improvements. 2.4.3 10/26/2021 Minor bug fixes and enhancements. 2.4.2 09/30/2021 Minor bug fixes and enhancements. 2.4.1 08/09/2021 - App now available in Italian
- Minor bug fixes 2.4.0 04/08/2021 Fixed a bug that was causing crashes for users on iOS10 through iOS13. 2.3.2 11/24/2020 Performance fixes and improvements 2.3.1 11/02/2020 What’s new in release 2.3:
 Improved onboarding flow for new technicians, Minor bug fixes 2.3 10/08/2020 What’s new in release 2.2:
- Easily view custom Job IDs that are created by Dispatchers
- Small improvement to the ‘Start’ job notification
- Minor bug fixes 2.2 08/24/2020 Whats new in release 2.1: You can now quickly update your job status to 'Start' when you receive a notification on your mobile device. Minor bug fixes. 2.1 07/27/2020 What's new in release 2.0:
- Easily view a contact’s job history and come better prepared for the job
- Minor bug fixes 2.0 05/06/2020 What’s new in release 1.7:
- Technicians that are Drivers can now easily assign and unassign themselves to vehicles.
- Technicians can now quickly call for Roadside Assistance in the event of an incident. Note: This feature is currently available to customers in North America.
- Technicians can now assign a vehicle from the Roadside Assistance page to quickly receive services.
- Minor bug fixes
Note: Field Service Dispatch is also known as Reveal Field. 1.7 03/30/2020 What’s new in release 1.6:
- Easily view documents that are uploaded by Dispatchers
- Localization enhancements and translations for Poland and Portugal
- Minor bug fixes 1.6 02/27/2020 The Reveal FSD app icon and name has changed to Reveal Field.
Note: The former Reveal Field app icon and name was recently changed to Reveal Driver. 1.5.1 02/17/2020 What’s new in release 1.5:

Easily capture customer signatures in landscape mode
Localization enhancements and translations for the following:
- Legal terms and conditions
- Push notifications
- Date and number formats
- Help Center 1.5 01/30/2020 What’s new in Release 1.4.0 :
- Easily view any photos or notes that are added by a Dispatcher.
- Receive automatic reminders to update your job status as you get closer to the job.
- Enhancements to continuously monitor and improve the app’s performance over time. 1.4 01/09/2020 What's new in Release 1.3.0:
- Zoom in and out of photos while in preview mode
- Swipe through multiple photos attached to a job
- Swipe through Job Cards in the expanded map view
- View job details when selecting the Job Card in the expanded map view
- Access and open hyperlinks from the Job Description
- Localization improvements to the Help Center
- Minor bug fixes 1.3 11/20/2019 Minor design improvements to the Job Details page, allowing technicians to clearly see the information that's most important to them.
Plus, enhancements to support international languages and data. 1.2 09/30/2019 The following small design improvements and bug fixes were recently released:

Offline animation update
Job Status responsive buttons for tablets
Copy update (on side menu)
Primary button color & color tint
Offline (first time) content update
Update Login button design (when keyboard is active)
Add background overlay
Copy update to camera permissions
Bug fixes 1.1 09/04/2019